Lockdown Level 2

Yes we will be open at level 2!


Its not quite business as usual and in order for us to keep safe and to keep our customers safe we will need to make a few changes as we follow the governments guidelines.


As this situation is ever changing please visit https://covid19.govt.nz for the most up to date information regarding retail stores.


For our customers:

-Please ensure you stay home if you are unwell or showing flu like symptoms.

-To enable us to ensure 1m distancing between us at all times we will only be allowing 2 customer groups in store at a time. 

-On entry you will be asked to record your contact details to allow for contact tracing.

-Try socks for shoe fittings will no longer be available. Please bring your own clean dance socks to try shoes.

Alternatively we can provide you with a disposable pair for $1

-All pointe shoe fittings must be booked in advance. We also encourage you to book in advance for multiple shoe fittings ie. jazz tap and ballet.

-We would prefer you to use our contactless card options such as pay-wave or purchasing online with our free pick up option.


General Procedures:

Please be advised that we will do everything we can to ensure high hygiene practices including but not limited to;

-Providing Hand sanitizer for customers on entry.

-Wiping down all common surfaces frequently during the day ie; Door handles, benches and eftpos machine.

-Ensuring staff wash hands frequently and follow strict hygiene practices.



We have been working closely with suppliers during this time and although NZ is on the fast track to getting back to life as we know it some of our international suppliers are running with skeleton crews, reduced hours or are closed for the foreseeable future. Please note there will be some delays on stock arriving from overseas and some items may not be able to be sourced from our usual channels. We will be doing everything possible to source products from alternative avenues during this time.